How do I cancel a pending report?
Posted by Stephen Walters (Import), Last modified by Jennifer Mickulas on 15 February 2017 12:54 PM

If the case is still pending to the First Available, then you can cancel the request from your account on

1. Log in and click Submit Request

2. Find the case under Cases with Reports Pending and click Cancel Report


If the case has been submitted directly to, or claimed by a Consultant, then you will not be able to cancel the request and the following message will display:

We recommend contacting your Consultant or Company to request the report be cancelled. Click here for instructions on finding their contact information.


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