Knowledgebase : DVMInsight Policies/Billing
DVMInsight Billing Changes Effective June 1, 2017 (COMPANY ONLY)
In order to best serve you, beginning June 1, 2017 DVMInsight billing will be processed through IDEXX. Your statement will be sent to you on an IDEXX generated template, and you will now have access to all of the payment features offered by IDEXX. This ...
DVMInsight Client Management Policy
At DVMInsight we have a unique relationship with the Radiologists using our platform and their clients. When clients contact us and ask to switch from their current provider to another Radiologist also using DVMInsight, we adhere to the following policy...
DVMInsight Client Set Up Procedure (COMPANY ONLY)
The procedure we take to set up your client on the DVMInsight platform is outlined below, please let us know if you have any questions. 1. Your new client completes the DVMInsight New Client Account Request Form under the For New DVMInsight Clients sect...
DVMInsight Standard Operating Procedure for STAT Requests
If we receive a call from your clients asking about the status of a STAT case, DVMInsight will do the following to help facilitate the reading of these urgent cases: * If DVMIStat is enabled on your Company, we will release the case to DVMIStat. * I...
Second Opinion Requests
DVMInsight Support provides technical assistance for the software used by Companies to report cases for their clients. We recommend contacting your Company directly for any questions regarding second opinions or interpretations. For more information on...