Knowledgebase: Website Assistance
HELP! Auto complete keeps correcting my Username and Password and I can't log in!!!
Posted by DVMInsight Support1, Last modified by DVMInsight Support1 on 01 July 2013 03:15 PM

If your browser will not let you log in with your username and password, it's possible you may need to clear out the stored passwords list.

Visit your online account log in screen.
Type the first few letters of your username.
The dropdown showing your previously typed usernames will appear.
highlight the incorrect entries (one at a time) with the mouse and press "Delete" on the keyboard
This will remove the entry from the auto complete and you should be able to log in again.

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