It is certainly possible that we are having a temporary system outage or we are performing a system upgrade/maintenance. In most cases, however, the error is not on our end.

Please check your internet connection. In most cases, this error usually means the computer you are using to send images is not connected to the internet.

If the sending computer is connected to the internet, please reboot the computer you are trying to send from and attempt to send again. Most of the time, this will resolve the issue.

If you still cannot send images, please open a support ticket. http://www.dvminsight.net/csupport4/index.php?/Tickets/Submit