When to Contact Your Radiologist or TeleRadiology Provider for Support

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When to Contact DVMInsight Support

 When to Contact your Radiologist or TeleRadiology Provider directly:

• You have questions about a specific patient or report
• You have questions about report turnaround times
• You want to know more about the types of cases you can submit
• You need information about pricing
• You have a question related to an invoice you received from your Radiologist
• You are locked out of your account
• Radiologist/TeleRadiology Provider contact information

When to Contact DVMInsight Support:

• You’ve talked with your Radiologist and you need to set up a new account
• You have questions about how to submit a case for review
• You’re having website or case submission issues
• You have a question about ImageBank charges
• You need to send us a RAW file
  • Submit a Ticket
  • Toll Free: 866-669-8090