The attached PDF will provide a detailed overview of DVMINSIGHT CLIENT
ACCOUNT OVERVIEW.
Currently, most of the times displayed on www.dvminsight.com
[http://www.dvminsight.com] are standardized to UTC, or Coordinated
Universal Time, by which the world regulates clocks and time. For
example, the times shown in the Case Status Log are in UTC a...
All reports are always available on the website.
In fact, if you are using the WebPR or the Stand Alone PR, it will
show you what reports are completed within the last 24 hours.
You are never without the ability to retrieve reports unless the
website...
If your browser will not let you log in with your username and
password, it's possible you may need to clear out the stored passwords
list.
Visit your online account log in screen.
Type the first few letters of your username.
The dropdown showing yo...
If you are having difficulty with certain website menus, appearance or
operations in your browser on www.dvminsight.com
[http://www.dvminsight.com/], it's possible your browser may have a
compatibility issue with our website.
Your browswer may need to b...
If you made an annotation to a film, for example added a left marker
or added text to an image and you want to send it over, you need to
first export that image from your imaging software as a JPG image.
Next you would log in to your online account and us...
If you are trying to type in your username & password and the page is
not responding or is stuck on another
username & password and you cannot switch to yours, it is possible
your Internet Browser is full and cannot store any more data.
You may n...
Some patient information can be changed when you request a report;
however, the updated information will only display in the report list
and report.
If you are not requesting a report or need the information updated in
the case list, please submit a tic...
There are two ways you can change a history once it has been
submitted.
1. Cancel the report request and resubmit the history.
You can NOT cancel a read that has been claimed by a radiologist and
is already being read, but any cases that are still wa...
There are several ways to view the status of a report:
Option 1:
Step 1: visit www.dvminsight.com
Step2: Enter your username and password and click on the WebPR button
Step 2: Look for your patient listed under Cases With Reports Pending
or Recently Compl...
There a few ways you can find a Specialist or Company contact
information:
* On your report, Company information will be located at the top and
Specialist contact information is typically at the bottom.
* If you received your report via email, the S...
To view detailed monthly billing statements:
* Log into your account on www.dvminsight.com.
[http://www.dvminsight.com]
* In the "My Profile" drop-down menu, select "View Account Reports."
* Select the _Month_ and _Format_ that you would like to ex...
Reprinting or re-emailing reports is a simple function that can be
performed through the DVMinsight website.
Step 1: Go to www.dvminsight.com [http://www.dvminsight.com] and
login
Step 2: Click on Review My Cases/Reports
Step 3: Find the patient you ne...
To recover your username and password via email, select CLICK HERE
next to FORGET YOUR USERNAME AND PASSWORD? on www.dvminsight.com:
[http://www.dvminsight.com:]
Enter the Primary Email Address for your account and click SEND
INFORMATION. The username a...
TO VIEW A CASE REPORT AND/OR IMAGES THAT HAVE BEEN SHARED WITH YOU:
1. Log into your account on www.dvminsight.com
[http://www.dvminsight.com]
2. Select ALL EXAMS from the REVIEW MY CASES drop down menu
3. Select the CASES SHARED WITH YOU tab
NOTE:...
There are several ways to view images on www.dvminsight.com.
After you log onto the website you want to click "Review My Cases" and
select "All Exams." That will take you to your case list.
Click on the patient name you would like to view images of.
There...
The following attachment will show you how to access the Image
Library.
HOW TO ADD A FILTER TO GMAIL TO HELP KEEP YOUR EMAILS FROM DVMINSIGHT
OUT OF SPAM
From time to time, email providers will flag our email as SPAM.
This PDF will show you how to create a filter in your gmail that will
help keep our emails out of SPAM.
...
If your account is configured to auto-forward images to another
destination and you need to send older images for a paitient, please
follow the instructions in the attached PDF.
If you have any questions or need assistance, please open a
ticket and we wi...
There are two ways to do this after logging into your account on
www.dvminsight.com [http://www.dvminsight.com]
OPTION 1:
1. Select HOSPITAL from the MY PROFILE drop down menu
2. Select the HOSPITAL DOCTORS tab
To add a Doctor: Click Add Doctor. Enter...
Each case you send to your online account on the DVMINSIGHT servers
is stored for you.
You can access all of your cases, whether they are sent for storage
only or for review by logging into your online account.
* Click on View Cases
* You may ...
SHARE CASE:
* Sends a notification via email to a hospital in your company
network or with a DVMInsight account regarding a case shared with
them.
* The hospital will log into their own DVMInsight account, select
All Exams from the Review My Cases ...
This attachment below offers tips on camera settings and suggestions
on how to obtain images you can submit for review.
Anytime you need to, you can manage your Profile online and update
your information such as:
Password, Address, Phone, Fax, Primary email address, Submitting
Doctor names and email addresses.
To access your Profile, please log into your account
Clic...
We have an online viewer on the patient pages. Some features of this
viewer: window level, rotate, measure, scroll through images and
playing cine loops.
For a brief video tutorial on how to use the viewer, please click this
link:
http://www.youtube.com/...
TO VIEW A DVMINSIGHT CASE USING GUEST ACCESS:
1. Navigate to DVMInsight (https://www.dvminsight.com) or click the
link from your guest access email message.
2. Click on the GUEST ACCESS menu option. This will open the Guest
Access log in page as seen be...
This feature can be used when you need to create an exam without any
images.
This function will create a placeholder for cases that only have
attachments or for reports on films where no digital media is present.
To download instructions on how to creat...
There are a number of causes for an incomplete send:
1 There may have been an error or interruption in the send. Did a
staff member shut down the sending computer. The best thing to do is
to try to resend the images.
2. It is possible that all of t...
It is certainly possible that we are having a temporary system outage
or we are performing a system upgrade/maintenance. In most cases,
however, the error is not on our end.
Please check your internet connection. In most cases, this error
usually means ...
When you are having email issues, we need specific cases that you are
having issues with be sure to contact us with the specific reports you
did not receive.
1. Check your email addresses on file. Be sure they're exactly
correct. Remember, one letter...
We cannot physically delete images from the server since DVMInsight is
used for image storage; however, we can flag the status as "DELETED"
so it will disappear from your Submit Request page and you will not be
charged for storage.
Cases can be marked "d...
It's all about the speed of the connection. You could send xrays fine
with a cellular modem as long as you use compression and you have a
VERY strong signal. A 2G/3G isn't enough. The data can get very
expensive as well.
There's also "wireless fiber" "w...
When submitting cases for review with a mobile device, there are
instances in which the touch screen may not respond correctly.
To avoid this issue, please use a stylus when selecting buttons
instead of your finger.
The stylus will be recognized as a ...
This question also is often asked in the following way..."we currently
send our radiology cases to Dr. X but we also want to have the option
to send to Dr. Y. Can you add him to the list?"
The answer is as follows...remember, DVMinsight is a platform tha...
When cases are transmitted to our servers and registered under your
account, you'll see the case listed in one of four case categories:
ASK--- the case is waiting for a history. It will stay at this status
for 3 days. If it is not submitted for review, ...
We support the following transfer syntax on the DICOM receiver.
This same list is accepted on the DICOM Upload.
Transfer Syntax: 1.2.840.10008.1.2
Transfer Syntax: 1.2.840.10008.1.2.1
Transfer Syntax: 1.2.840.10008.1.2.4.70
Transfer Syntax: 1.2....
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