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Image Processing Delay

DVMI Customers,

We are currently experiencing a delay in image processing for studies that were submitted over the past 12 hours. We apologize for the inconvenience. A temporary solution has been put in place while we perform further work on the server. Although there may be a need to resubmit certain studies, please do not re-send a study that has already been sent, until you receive further communication. This will allow images to finish uploading from the backlog in a timely fashion. All images should start processing to DVMInsight shortly. 

If you encounter any issues or require assistance in adapting this change, please contact our support team by reaching out to DVMInsight support at Start a new conversation - DVMInsight with any questions.

Your feedback and cooperation are invaluable. Thank you for your understanding and patience as we work through this resolution.

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  1. Kirstin Tarbox

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