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Website Assistance

  • Username & Password Recovery

    DVMInsight Account Passwords As of May 24, 2023, accounts on dvminsight.com and related applications are required to manage passwords in accordance with the following security policies.  Passwords are...

  • Access the DVMInsight Image Library

    The image library is being provided to you free of charge.  The cases within the library have been reviewed by at least one Board Certified Radiologist; however, DVMInsight.com is not responsible for ...

  • How to share or grant guest access for a case

    Share Case: Sends a notification via email to a hospital in your company network or with a DVMInsight account regarding a case shared with them. The hospital will log into their own DVMInsight account...

  • All Times Standardized to UTC on the Website

    Currently, most of the times displayed on www.dvminsight.com are standardized to UTC, or Coordinated Universal Time, by which the world regulates clocks and time. For example, the times shown in the C...

  • View & Download Images for DVMInsight Clients

    There are several ways to view and download images from patient cases on DVMInsight. NOTE: Archived images may not be available in all formats. Please see To restore archived images at the end of this...

  • View Cases Online using Guest Access

    Guest Access Sends a notification via email with a unique Guest Access Key for each case. You will need the Guest Access Key to view the case online. Guest access allows access to the case details, im...

  • Issue with Receiving Emails from DVMInsight

    When you are having email issues, 1. Check the email addresses in your DVMInsight account profile. The email address must match exactly in order to receive messages. 2. Make sure that *.dvminsight.com...

  • Search & Resend a Completed Report

    All completed or final reports are available in your DVMInsight account.  You are never without the ability to retrieve reports unless the website is unavailable. When you access your reports online, ...

  • How to Edit Your Hospital Profile & Doctors

    In your DVMInsight Account, you can update your hospital profile including primary email address, reporting preferences, and hospital doctors list. To access your hospital profile, select Hospital fro...

  • View Shared Cases Online

    To view a case shared with you from another DVMInsight account, 1. Log into your account on https://dvminsight.com.  2. Select All Exams from the Review My Cases drop-down menu. 3. Select the Cases Sh...