Support hours: Monday- Friday 8:30am-8:00pm Eastern Standard Time.
Support number: 866-669-8090
Support hours: Monday- Friday 8:30am-8:00pm Eastern Standard Time.
Support number: 866-669-8090
Accessing the Company Admin Account Navigate to dvminsight.com and enter the Username/Password associated with a Company Admin account. Company Admin Account Menu Home Vet Home: Redirects to Case Re...
There are several reporting options for Company Administrators on DVMInsight, Case and Report Submission Totals Billing Export Report Company Productivity Monthly Billing Files Client Onboarding Repor...
To best serve you, DVMInsight billing will be processed through IDEXX. Your statement will be sent on an IDEXX generated template and you have access to all the payment features offered by IDEXX. Bill...
Company Banner and Logo The Company Banner can be customized and appears at the top of your client's account instead of the default DVMInsight banner (above). If you would like to use a custom banner...
Billing Codes and Display Order for DVMInsight Companies As a Company Administrator, you are able to change how billing codes display for your clients and readers. If you would like to add, remove, o...
New Client Onboarding The procedure we take to set up your client on the DVMInsight platform is outlined below, please let us know if you have any questions. 1. Your new client completes the DVMInsigh...
There are several options to support STAT or critical cases for your clients, First Available STAT makes the case available to the First Available Readers for your company. DVMIStat is an optional ser...
As a Company Administrator, you can manage your client’s cases. To check the status of a case, 1. After logging into your administrator account, select Case List from the Case Management drop down men...
Adding a New Reader If you would like to add a new Reader to your company, reach out to DVMInsight Support for assistance. We will need to contact the Reader first for approval then we will assist by ...