Submitting a Report Request

• How to submit a case for review to your company

  Submitting a case for review to your company is a 2-step process on dvminsight.com, 1. Transfer or upload the images to the DVMInsight server. 2. Select on Submit Request in the upper left. To Request...

• Create a Case without Images

  You can create a case without images if the images are being accessed for review outside of DVMInsight. Select the link to instructions below based on your account, For Clients For Company and Company...

• Adding attachments or documents to a report request

  Any non-image files, such as lab work or dental charts, can be attached when requesting a report or after the request has been submitted. To add attachments during a report request, 1. Click Request R...

• Delete a case needing user attention

  Cases that have been in Ask status under Cases Needing User Attention for 3 days will automatically move to Stored status. Depending on your companies configuration, you may incur a fee for storing im...

• Why do I keep getting error messages when attempting to submit my case for review?

  All fields on the History tab within the Report Request need to be completed in order to submit your case for review successfully. If were returned to the Report Request form, there will be a note abo...

• Link a reference or previous case to your report request

  If you have submitted images previously for a patient that you would like compared, or multiple cases were created when you sent images, you can link them when you request a report. To link images usi...

• Resubmit a canceled, stored, deleted, or completed case

  If the case is not found on the Submit Request page, it can be found from All Exams under the Review My Cases drop down menu. The Filter Dates on the All Exams page may need to be adjusted to include ...

• Changing patient information or history on a submitted report request

  To change the patient information or history on a report request has been submitted, we recommend you cancel the report request and resubmit. You will not need to resend the images, you can create a n...

• Cancel a pending report request

  If the case is still pending to the First Available, then you can cancel the request from your DVMInsight account. To cancel a pending report request, 1. Log in and click Submit Request. 2. Find the c...

• Check the status of a report request

  DVMInsight Case & Report Statuses Addendum: A reader added more information to the report after a final report was previously completed. Canceled by Reader: Case was submitted for a report request and...